Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to Start a Return To start a return, contact us at info@peachyharmonyhome.com. If your return is accepted, we'll send you instructions on how and where to send your package. Please note that return shipping costs are the responsibility of the customer, unless the item is defective or incorrect. Items sent back without first requesting a return will not be accepted.
Return address will be provided upon approval of your return request.
Damages & Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or incorrect, so we can make it right.
Non-Returnable Items The following items cannot be returned: perishable goods, custom or personalized products, personal care goods, hazardous materials, flammable liquids or gases, sale items, and gift cards. Please get in touch if you have questions about your specific item.
Exchanges The fastest way to get what you want is to return the item you have and, once the return is accepted, make a separate purchase for the new item.
European Union — 14-Day Right of Withdrawal If your order is being shipped within the European Union, you have the legal right to cancel or return your order within 14 days of receipt, for any reason and without justification. The item must be in its original condition, unworn or unused, with tags and original packaging, along with proof of purchase.
Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. Please allow additional time for your bank or card provider to post the refund. If more than 15 business days have passed since approval, contact us at info@peachyharmonyhome.com.